Privacy Policy

Last Updated: November 2025

1. Introduction

DailyWellness ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consultation services.

This policy complies with the General Data Protection Regulation (GDPR) and applicable Slovak data protection laws.

2. Information We Collect

Personal Information

When you contact us or book a consultation, we may collect:

  • Full name
  • Email address
  • Phone number
  • Wellness goals and lifestyle information (voluntarily provided during consultations)
  • Communication preferences
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and deliver our consultation services
  • To communicate with you about appointments and services
  • To send educational information and updates (with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Legal Basis for Processing: We process your data based on consent, contract performance, legal obligations, and legitimate interests in providing quality consultation services.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business (e.g., email service providers, scheduling platforms)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of others

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

You can control cookie preferences through your browser settings and our cookie consent banner.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission protocols
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Consultation records are typically retained for 7 years in accordance with professional standards and legal requirements.

8. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of Slovakia and the European Union. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

DailyWellness
28 Parková Street
Prievidza 971 01
Slovakia
Email: [email protected]
Phone: +421 46 543 82 90

13. Supervisory Authority

You have the right to lodge a complaint with the Slovak Data Protection Authority if you believe your data protection rights have been violated:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Slovakia